Privacy Policy

Such statements as "we", "us," and "our" in this Privacy Policy refer to FX Trader Professional, including all affiliates, divisions, and related entities thereof. We are strongly committed to protecting your privacy and providing a safe online experience for all our users. This Privacy Policy applies to information collected online through our website and governs online data collection and usage by us. Please read the complete Privacy Policy below and contact us if you have any questions.

Collection of Personal Information

We collect personally identifiable information in order to establish your account, to handle billing, and understand your specific needs to serve you better. Personally identifiable information is information about you that is personally identifiable, such as your name, address, email address, credit card number or phone number. Our website may use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A "cookie" is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Our servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type, and the date and time of your visit.

How We Use Your Information

The information we collect is used to comprehensively understand your needs and interests, and permits us to deliver a more consistent and personalized experience. For example, we may use your information to: assist you in completing a transaction or order; communicate with you about other products and services; provide service and support; update you on new services and benefits; provide personalized promotional offers; select content to be communicated to you; and, contact you for market research regarding our products or services.

You may, at any time, opt out of receiving such information. Your information may be aggregated with other customers’ information on a purely non-identifiable basis to understand how our products are used to help make them better. Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit authorization, is not used for any other purposes by us and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.

Policy on Sharing Your Information

We will not sell, rent or lease your personal information to others. We may share personal information with companies working on our behalf and our divisions and affiliates for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those we have in place.

Circumstances may arise, whether for strategic or other business reasons, in which we decide to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information of others. It is our practice to seek appropriate protection for all personal information in advance of any such transaction.

We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, or (c) protect against imminent harm to the rights, property or safety of us, our users or the general public as required or permitted by law.

Sites Covered by This Privacy Policy

Our website may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link, you will leave our website. We do not control those sites nor their privacy practices, which may differ from our practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by our Privacy Policy. We recommend that you read over such website’s privacy policy before providing any personal information. A link to another website from our website does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.

Access to and Accuracy of Your Information

We strive to keep your personal information accurate and up-to-date. We utilize various technologies, management processes, and policies. As part of our overall data accuracy initiative we provide you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user identification, before granting access to your data. We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.

Children’s Privacy

Protecting children’s privacy is important to us. Our website is a general audience website, and we do not knowingly collect personal information from children under the age of 13.

Keeping Your Information Secure

We value your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we will utilize industry standard physical, technical, and administrative procedures to safeguard any personal information we collect.

Changes to the Privacy Policy

We will occasionally amend this Privacy Policy to reflect company and customer feedback. We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. If we materially change our use of your personal information, we will announce such a change on our website, and will also note it in this Privacy Policy. If you have any questions about this Privacy Policy, please contact us via the "Contact Us" link on our website.